Supporty is Waterfall enabled

Theme details

Theme name: Supporty
Theme designer: Will Woodgate
Current version: 1.0
Last updated: 1st May 2020
First released: 1st May 2020
Compatibility: RapidWeaver 8 Only
GDPR / DSGVO / CCPA compliant: Yes
Responsive: Yes
Doctype: Valid HTML5
Font Awesome version: 5.11.2
Bootstrap version: 4.1.1
Usage agreement: Click for details
Example website: View online
Download example website: Click here

Support links

Knowledge Base
1-to-1 Technical Support
RapidWeaver Community Forums

Free resources

Bootstrap code snippets
ExtraContent stacks & snippets
Complimentary Stacks
More Stacks

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Introduction

This is the same theme we use for the ThemeFlood Knowledge Base. We now maintain the Knowledge Base with RapidWeaver, and needed a suitable theme to present all the knowledge base articles with. Emphasis is placed on faster page loading, easy navigation and minimal styling. Although designed primarily for building educational and support websites with, it would certainly be feasible to use Supporty for other website projects too.

Print and PDF optimised

The chances are that quite a lot of people using your website published with Supporty will want to print pages or save them as PDF. But have you noticed how terribly bad the printouts from themes developed by some other companies often look? Thankfully you are unlikely to encounter the same problem with Supporty. This is because our theme has a dedicated print stylesheet to hide all surplus elements and make your content look much better. It will even do clever things like appending URLs after links. You can actively encourage people to print or PDF your pages with simple links like this:

<a href="#" onclick="window.print();"><i class="fas fa-print"></i> Print This Page</a>

Enter this HTML code anywhere you want a simple text link shown. The Font Awesome print icon is optional. It is also possible to style this as an actual button, using Bootstrap button classes. Bootstrap is built into this theme and ready to use!

Navigation

Supporty uses an accessible split-navigation layout. This means parent pages are displayed within a horizontal bar towards the top and child sub pages are listed as a vertical block within the sidebar. A breadcrumb is displayed at the top of the main content container, to enable the website visitor to see where they currently are in the website. Parent page links are again displayed towards the bottom in the footer bar. Of note, you can navigate to all pages of your website using the arrow and tab keys; making Supporty a really accessible theme.

Banner background

An optional banner background can be applied easily, by supplying a suitable image in the 'Banner' drop zone, within the RapidWeaver Site Settings or Page Inspector. This image gets applied as a CSS background and resized to fill the whole banner area. You can either apply the same image to every page of the website, or use different images on different pages. The banner is easily hidden if it's not wanted.

ExtraContent

Supporty has a total of 15 ExtraContent containers. You can see where these containers are located by using the 'Preview ExtraContent Containers' setting, within the theme Miscellaneous style settings. Add content to these areas using the normal ExtraContent stacks or code snippets.

ExtraContent 1 is positioned at the far top-right of the header container. This is a good spot to place a personal greeting, a login button or some social sharing icons.

ExtraContent 5 and 6 are located within the banner region. ExtraContent 5 is suitable for text or a search bar. ExtraContent 6 is a useful area to place a vertical list of page navigation links or more social media links.

ExtraContent 7 is floated to the top right of the main page content container. This is another convenient place to put buttons or links, like a print button.

Customising the sub-navigation title and last updated text

The small title displayed above the sub-navigation links within the sidebar is easily customised with the following CSS code:

#sub_nav:before {
content: 'Quiz challenges...';
font-size: 18px;
display: block;
padding-bottom: 10px;
}

This code allows you to change the text shown, the font size and its spacing. Sub-navigation links and this title can be hidden completely in the theme style settings, if you have nothing to display here. For the 'last updated' text string in the footer, the procedure is very similar:

#lastUpdated::before {
content: 'Updated ';
}

Enter CSS code in your General > Code > CSS or Page Inspector > Code > CSS settings.

Sidebar

In this theme, you have options to control the sidebar placement on both mobile and desktop. For mobile devices, the sidebar can be positioned above or below your main content container. On desktop, the sidebar can be floated either left or right of the main content container. If you have no sidebar or sub-navigation links to display, the sidebar is easily disabled in the theme style settings.

Colour pickers

You can change the colour of almost everything shown on your webpage, plus extra items you might divide to add, like HTML headings and block quotes. Use the colour pickers in the theme style settings to change colours easily. This theme uses RGBa colours, so it's feasible to add opacity too.

And just a small reminder...

Supporty is generously provided to you as a free RapidWeaver theme. You are welcome to download Supporty and use it for any personal or commercial projects. All that is politely request is that any credits remain intact. If you need the credits removed or want to show your appreciation for this theme, a small monetary contribution, Google Play voucher or UK iTunes voucher is massively appreciated!

Thanks! Please check the following:
System requirements
License agreement
Refund policy
Purchase process
Pricing
Paddle
Customer support

System requirements
This theme requires RapidWeaver. It will not work with other platforms (like Wordpress).

We recommend you aim towards installing the latest version of RapidWeaver that your computer is capable of running (preferably RapidWeaver 7 or greater).

If you cannot get the free demo version of this theme to work, DO NOT proceed with purchasing this theme - please request technical assistance first.

License agreement

You may use this purchased theme an unlimited number of times in personal or commercial projects, request technical support and receive free updates in future.

This theme can be installed or synced onto all computers that you own. You are permitted to make archival backup copies of the theme.

You may not resell or make this theme available for download, remove copyright credits or license information.

The software is provided "as is" without any implied or expressed warranty of merchantability or fitness for purpose. In no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise arising from, out of or in connection with the software or the use or other dealings in the software.

Refund policy
By purchasing this theme, you agree that your purchase will be available immediately via digital download and that you waive your statutory right of withdrawal.

All purchases are final and refunds will not be provided (we physically cannot un-download or remove themes from your computer).

You are reminded to make use of the free demo versions already provided on the website, to fully evaluate themes for compatibility and suitability before purchase.

If the free demo version does not work for you, kindly refrain from buying the theme.

Purchase process
The checkout system is provided by Paddle. An attempt is made to display prices in your local currency.

To complete your order, you must supply a valid email address. Your purchase receipt and download link will be sent to this address. If you do not receive your purchase shortly after completing it, please carefully check your spam or junk mail folders.

Your purchases are available to re-download at anytime, via this order lookup page.

Pricing
Prices shown on the website exclude any applicable VAT. The final price payable is shown at the checkout. You will be sent a full receipt by email. Charitable and bulk discounts may be available on request. Please get in touch if you have any queries about our pricing.

Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries relating to order processing. Paddle also provides an order lookup system, commonly referred to as your Paddle Account.

Customer support
If you have questions that relate specifically to this theme, you should make contact via the contact page. We aim to answer all messages within 12 hours, Monday to Friday.

If you require a faster response at weekends or during public holidays, please post your question(s) to the RapidWeaver forums, where a support volunteer may be able to assist you quicker.
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